Frequently asked questions
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Commercial
Pricing is per doctor with an annual subscription, and includes updates and support. Additional modules such as in-clinic pharmacy are optional. Share your clinic size and we will send exact figures.
Compliance
Yes. The front desk can create or link a patient ABHA number, and visit records can be shared to the patient's health locker with their consent.
The clinic does. You can export your complete patient, prescription and billing data at any time in a standard format.
Data is encrypted, backed up daily and hosted on ISO 27001 certified infrastructure. Role-based rights keep front-desk staff out of clinical notes, and every edit carries a user and timestamp.
Implementation
Front desk and prescription typically go live within a day of installation. Most clinics are fully paperless within two to three weeks, including staff training.
Yes. Patient master data from Excel or an earlier system can be imported, and old scanned case papers can be attached against a patient record.
Yes. On-site or remote training for front desk, nursing and doctors is included with implementation, plus refresher sessions when you add staff.
Product
Digital OPD is paperless outpatient software for clinics and polyclinics. It runs patient registration, token queue, vitals, consultation notes, e-prescription, billing and follow-up recall in one system, so a clinic can operate without case papers or prescription pads.
Single-doctor clinics, multi-doctor polyclinics, speciality clinics and small day-care centres — typically 20 to 400 outpatients a day. Hospitals with inpatient beds are served by our sister product, Digital IPD.
Yes. Prescriptions, bills and reports can be sent to the patient's WhatsApp automatically as soon as the doctor signs, along with follow-up reminders on the due date.
Technical
The consultation and prescription screens keep working during a short outage and sync when the connection returns. Reports, WhatsApp delivery and multi-branch views need connectivity.
The interface is in English. Prescriptions can carry patient instructions in regional languages so the patient reads dosage in a language they understand.